Upload a file

Your service request ID was generated when you began this service request
Mobile or tablet number for which you're submitting this service request. You can find your 10 digit mobile or tablet number on your Telstra bill, your My Account 'Plans & usage' section, or by calling 13 2200 (or 13 2000 for Telstra business customers).


  1. Scan and save Telstra StayConnected documentation you want to upload as a GIF, JPG or PDF file(s). (You can upload up to 3 files per upload. Maximum size limit per file is 5MB).
  2. Click on one of the 'Browse/Choose File' buttons on the left to locate the file(s) you want to upload from your computer.
  3. Once you have selected the documents you want to upload, click the 'Submit' button to complete your upload.

Download a file

Statutory Declarations